Effective communication between patients and doctors is essential for quality healthcare. MyHospitalNow (MHN) provides multiple ways for patients to communicate securely with healthcare providers, whether through chat messaging, video consultations, or follow-up discussions.

This guide will help you:
✔️ Understand different communication options available on MyHospitalNow.
✔️ Send secure messages and queries to your doctor anytime.
✔️ Join video consultations seamlessly for remote medical care.
✔️ Receive timely medical advice, prescriptions, and treatment updates.

📢 With MHN, medical help is just a message or video call away! 🚀

📌 1️⃣ Why Is Doctor-Patient Communication Important?

Effective communication in healthcare ensures:
✔️ Faster diagnosis & treatment – Get medical advice instantly.
✔️ Better patient experience – No need to wait for hospital visits for minor concerns.
✔️ Remote healthcare access – Consult with specialists from anywhere.
✔️ Medical record continuity – Doctors can refer to past messages and consultations.
✔️ Follow-up & prescription management – Get medication updates directly from doctors.

📢 With MyHospitalNow, you can stay connected with your doctor anytime!

💬 2️⃣ Secure Messaging – How to Chat with Your Doctor?

Patients can message their doctors directly to ask medical questions, share test reports, or request prescription refills.

📌 How to Start a Chat with a Doctor?

1️⃣ Log in to MyHospitalNow.
2️⃣ Navigate to “Messages” in your Patient Dashboard.
3️⃣ Click “New Chat” and select your doctor.
4️⃣ Type your query and click “Send”.

📝 What Can You Discuss in Chat?

✔️ Ask about treatment plans & medication guidelines.
✔️ Request clarification on prescriptions.
✔️ Discuss follow-up appointment details.
✔️ Share lab reports & test results for review.
✔️ Get healthcare tips & guidance.

📢 Doctors will respond based on their availability. Urgent concerns should be addressed via emergency services!

📹 3️⃣ Video Consultations – Virtual Doctor Appointments

MyHospitalNow offers telemedicine services, allowing patients to connect with doctors through video calls for real-time consultations.

📌 How to Join a Video Consultation?

✔️ Navigate to “Appointments” → “Upcoming Video Consultations”.
✔️ Click “Join Video Call” when the consultation starts.
✔️ Ensure your camera and microphone are enabled.
✔️ Discuss your symptoms, treatment, and concerns with the doctor.
✔️ Receive prescriptions & follow-up instructions after the call.

📢 Telemedicine brings expert doctors to your home—no travel required!

📌 How to Ensure a Smooth Video Consultation?

✔️ Use a stable internet connection to avoid call drops.
✔️ Make sure your device’s camera and microphone are working.
✔️ Sit in a quiet and well-lit space for better interaction.
✔️ Have your medical reports or questions ready before the call.

📢 A well-prepared video consultation saves time and ensures better diagnosis!

🔔 4️⃣ Receiving Medical Advice & Follow-Up Instructions

After a consultation, patients receive:
✔️ Doctor’s Notes & Treatment Plan – View doctor recommendations in your chat inbox.
✔️ E-Prescriptions – Access digital prescriptions directly from your profile.
✔️ Follow-Up Reminders – Get notified about your next consultation.

📢 All doctor responses and medical instructions are securely stored for future reference!

📝 5️⃣ Prescription & Medication Updates via Chat

Doctors can update or renew prescriptions through secure messaging, allowing patients to:
✔️ Request a prescription refill if necessary.
✔️ Ask about alternative medications in case of allergies or side effects.
✔️ Receive dosage adjustments & updated treatment plans.

📢 No need for repeated hospital visits—get your prescription updates digitally!

🛠 6️⃣ Troubleshooting Communication Issues

📌 Problem: I Am Not Receiving Doctor Replies in Chat

✔️ Ensure your chat notifications are enabled in Settings.
✔️ Check if the doctor is currently online or offline.
✔️ If there is a delay, wait for the doctor’s response, as they may be attending to other patients.

📌 Problem: My Video Call Is Not Connecting

✔️ Check your internet connection for stability.
✔️ Make sure your browser allows camera & microphone access.
✔️ If the issue persists, restart your device and rejoin the consultation.

📢 For further support, contact MyHospitalNow’s technical assistance!

🔄 7️⃣ Frequently Asked Questions (FAQs)

1️⃣ Can I chat with my doctor at any time?

🔹 You can send messages anytime, but responses depend on the doctor’s availability.

2️⃣ How do I know if my doctor has read my message?

🔹 If the message is marked “Seen”, the doctor has read it.

3️⃣ Can I share images or test reports in chat?

🔹 Yes! Click “Attach File” and upload medical reports, prescriptions, or images.

4️⃣ What happens if I miss my video consultation?

🔹 If missed, you need to reschedule the appointment.

5️⃣ How do I check my prescription after a consultation?

🔹 Go to “Prescriptions” in your dashboard to access doctor-issued prescriptions.

6️⃣ Are my messages and video calls secure?

🔹 Yes! All communications are encrypted and stored securely under healthcare privacy laws.

📢 For additional support, visit the Troubleshooting Guide.

📖 8️⃣ Next Steps After Communicating with Your Doctor

Action	Where to Go?
📅 Book a Follow-Up Appointment → Schedule a new consultation	Appointment Booking
📖 View Medical Records → Access prescriptions & past diagnoses	Medical History
💬 Chat with a Doctor → Send a follow-up message	Patient Messaging
🔔 Set Health Reminders → Stay updated on medications & checkups	Health Reminders

📢 Your doctor-patient communication is now fully optimized! Enjoy effortless medical consultations on MyHospitalNow! 🚀

🛠 Need Help?

📧 Email: support@myhospitalnow.com
📞 Phone: +1-800-MHN-HELP
💬 Live Chat: Available on the MHN website

📌 Get real-time medical advice and telemedicine support with MyHospitalNow! 🚀