Efficient appointment management is crucial for smooth hospital operations on MyHospitalNow (MHN). With MHN, hospitals can enable online bookings, manage patient appointments, and track consultation schedules effortlessly.

This guide will help you:
✔️ Enable & manage online appointment booking for your hospital
✔️ Track, update, and cancel patient appointments
✔️ Send automated reminders & notifications to patients
✔️ Improve scheduling efficiency to enhance patient experience

📢 Let’s optimize appointment scheduling and ensure seamless healthcare access for patients! 🚀

🌟 Why is Appointment Management Important?

A well-structured appointment system ensures:
✅ Faster patient access to doctors – No long wait times or manual bookings.
✅ Better time management – Doctors can efficiently handle consultations.
✅ Higher patient satisfaction – Smooth scheduling improves the patient experience.
✅ Reduced no-shows – Automated reminders decrease missed appointments.

📢 An organized appointment system benefits both hospitals and patients!

🏥 1️⃣ How to Enable & Manage Appointment Booking

Hospitals can enable online booking for doctors and efficiently manage all appointments from their MHN dashboard.

📌 Step 1: Access the Appointment Management Section

1️⃣ Log in to MyHospitalNow.
2️⃣ Navigate to “Hospital Management” → “Appointment Management.”
3️⃣ Click “Enable Appointment Booking.”

📢 Ensure your hospital & doctor profiles are updated before enabling appointments!

📌 Step 2: Configure Appointment Settings

Hospitals can customize how patients book appointments based on doctor availability and consultation preferences.

🔹 Appointment Booking Options

✔️ Enable/Disable Online Booking – Allow or restrict online appointment scheduling.
✔️ Select Consultation Mode – In-Person, Video Call, or Both.
✔️ Doctor-Specific Availability – Set appointment slots per doctor.
✔️ Limit Maximum Patients per Day – Control daily patient volume for smooth scheduling.

📢 Configuring appointment settings ensures better control over patient bookings and doctor availability!

📌 Step 3: Managing & Tracking Appointments

Hospitals can view, confirm, reschedule, or cancel patient appointments in real-time.

🔹 Appointment Statuses

✔️ Pending – Appointment request received, awaiting confirmation.
✔️ Confirmed – Appointment is scheduled and ready.
✔️ Completed – Consultation has been conducted.
✔️ Canceled – Appointment canceled by hospital or patient.

🔹 How to Confirm or Reschedule an Appointment

1️⃣ Go to “Appointment Dashboard” → Select the appointment.
2️⃣ Click “Confirm” or “Reschedule” and select a new available time.
3️⃣ The patient will receive an SMS & email notification immediately.

📢 Ensuring timely updates prevents scheduling conflicts and enhances patient trust!

📌 Step 4: Canceling an Appointment

Hospitals can cancel or reschedule appointments when required.

🔹 How to Cancel an Appointment?

1️⃣ Go to “Appointment Management” → Locate the specific appointment.
2️⃣ Click “Cancel Appointment” and select a valid reason.
3️⃣ The patient will receive a cancellation notification via SMS & email.

📢 Providing a valid reason for cancellations helps maintain transparency and trust!

📢 Best Practices for Effective Appointment Management

✔️ Keep doctor availability updated – Prevents scheduling conflicts.
✔️ Enable reminders & confirmations – Reduces patient no-shows.
✔️ Use a structured cancellation policy – Ensures professionalism in patient communication.
✔️ Allow easy rescheduling – Patients should be able to modify appointments conveniently.
✔️ Track appointment history – Helps with patient record-keeping and continuity of care.

📢 A well-structured appointment system improves hospital efficiency and patient experience!

🔄 Frequently Asked Questions (FAQs)

1️⃣ Can hospitals manually approve or reject appointments?

🔹 Yes! Hospitals can approve, reschedule, or reject appointments via the dashboard.

2️⃣ Can patients cancel their own appointments?

🔹 Yes! Patients can cancel appointments from their Patient Dashboard at any time.

3️⃣ How do we handle emergency bookings?

🔹 Emergency cases can be prioritized manually by contacting the hospital administration.

4️⃣ How do hospitals notify patients about appointment changes?

🔹 MHN automatically sends email & SMS notifications for reschedules and cancellations.

5️⃣ Can hospitals set different appointment durations for doctors?

🔹 Yes! Each doctor’s consultation time can be customized individually based on their specialty.

6️⃣ What happens if a doctor becomes unavailable suddenly?

🔹 The hospital can reschedule patients to another available doctor or notify them via SMS/email.

7️⃣ Can patients book multiple appointments at once?

🔹 Yes! Patients can schedule multiple consultations with different doctors in a single session.

8️⃣ How do we track appointment history for a patient?

🔹 Patient appointment records are available in the Appointment History section of the hospital dashboard.

📢 Need more help? Visit the Troubleshooting Guide.

📖 Next Steps After Setting Up Appointment Management

Action	Where to Go?
📄 Manage Hospital Profile → Update hospital details	Hospital Profile Management
👨‍⚕️ Manage Doctors → Update specialist availability	Doctor Listing
📅 Enable Appointment Booking → Allow seamless scheduling	Appointment Management
🏥 Highlight Services & Facilities → Showcase available treatments	Service Listings

📢 Now, let’s move to Service Listings to highlight your hospital’s key treatments & specialties! 🚀

🛠 Need Help?

📧 Email: support@myhospitalnow.com
📞 Phone: +1-800-MHN-HELP
💬 Live Chat: Available on the MHN website

📌 Next, explore Service Listings to showcase your hospital’s treatment options!